Tutorial – Adobe Creative Cloud

Step 1 Download and Install Adobe Creative Cloud through here

Step 2 Install Adobe Creative Cloud

  • Adobe Login

(Note: Please make sure you are login as @schools.vic.edu.au) login details has been sent though your email with the title “Adobe Products”

Step 4 Once installed, select the Adobe product you wish to use.

Troubleshooting

  • Windows
    1. Sign out of the Adobe Creative Cloud Desktop App.
    2. Browse to the following folder C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs
    3. Delete the ServiceConfig.xml file.
    4. Restart the computer
    5. Open the Adobe Creative Cloud Desktop App and sign in.
    6. The apps should now show when clicking Apps from the top menu.
  • Mac
    1. Sign out of the Adobe Creative Cloud Desktop App.
    2. Click Go from the menu at the top of the screen.
    3. From the list, choose Go to folder.
    4. Copy and paste /Library/Application Support/Adobe/OOBE/Configs into the search box then click Go.
    5. Click the ServiceConfig.xml file and choose Move to Trash. Restart the computer
    6. Open the Adobe Creative Cloud Desktop App and sign in. The apps should now show when clicking on Apps from the top menu.